Lithia Springs, GA
Water damage in Lithia Springs: a creek, a county and no city hall
Sweetwater Creek State Park, at 1750 Mount Vernon Road, covers 2,549 acres around a 215-acre reservoir and the ruins of a textile mill burned during the Civil War. The creek behind it runs through the eastern part of Lithia Springs, an unincorporated Douglas County community of 16,644 people at the 2020 census, whose city charter was dissolved in 2000. Water can reach a house here from the creek side, a pipe or the roof, and water in a lower level has its own page. Ask whether a contractor can take the job at your street address.
Gather before dialing
What to have in hand if you live here
- Your street address and ZIP code; most of Lithia Springs is 30122
- Which company supplies the electricity, GreyStone Power or Georgia Power, from the bill
- Whether the house is on WSA sewer or a septic tank
- Photos of the wet area, taken before anything is moved
- Renting? About half of occupied homes in 30122 have renters, who begin by reporting it to the landlord or property manager
How the houses were built
In ZIP code 30122, which also reaches into Douglasville, the Census Bureau's 2020-2024 survey counts about 11,869 homes with a median build year of 1993. Roughly 3,795 went up from 2000 to 2009, 1,862 in the 1990s and 1,570 before 1970. About 52 percent of occupied homes are rented (5,798 of 11,117).
Trouble the wet houses share
Four things the wet houses here have in common
- Creek-side lower levels. The Sweetwater Creek basin reached the 500-year flood level in September 2009, and Wikipedia lists Woodrow Wilson Park beside the creek among the places that flooded. A house on low ground can have a history worth mentioning on the call.
- Plumbing that is three decades old. A 1993 house is about 33 years old, and Vermont's state energy site puts the average water heater at 10 to 15 years. A tank in the garage may be its second or third.
- A mix of owners and renters. With about half of the occupied homes rented, a leak report often passes through a property manager before it reaches a contractor.
- Lines on two sides of the meter. WSA's page makes the meter to the house the homeowner's and the road side WSA's, so the first question after a backup is which side it is on.
Who answers for which line
Who answers for which pipe and wire
| Service | Who provides it | What to know |
|---|---|---|
| Water, sewer, stormwater | Douglasville-Douglas County Water and Sewer Authority | Weekdays 770-949-7617, 7:30 to 5:30; after hours 770-942-6633, emergencies only |
| Lines from the meter to the house | The homeowner | A plumber can tell which side of the meter a problem is on |
| Electricity | GreyStone Power for most of unincorporated Douglas County | 770-942-6576 for customer service, 1-866-473-9786 for outages; the bill shows the supplier |
| Natural gas | Check the bill | For a gas odor, a leak or an emergency, Atlanta Gas Light lists 877.427.4321; its page does not confirm which addresses it serves |
| Local government | Douglas County | The city charter was dissolved in 2000, so Lithia Springs is served by county government |
Neighborhood pointers
- WSA is the only provider of drinking water, wastewater and stormwater service in Douglas County. Its weekday line is 770-949-7617, and 770-942-6633 is kept for after-hours emergencies.
- The water and sewer lines from the meter to the house belong to the homeowner, WSA's page says, and a plumber can tell which side of the meter a backup is on.
- The City of Douglasville says most of unincorporated Douglas County is served by GreyStone Power, whose outage line is 1-866-473-9786. The electric bill shows which company supplies your house.
- In September 2009 the Sweetwater Creek basin rose to the 500-year flood level, says the National Weather Service. Mention any past water at your address when you describe the problem.
- When a stain, smell or soft spot is still there after the leak has been repaired, call (678) 940-9083.
Gather the street address, the name of the wet room and some phone photos. Renting? The landlord or property manager hears first. Then call (678) 940-9083 to ask if a contractor covers Lithia Springs, Douglasville or Winston.
Call (678) 940-9083